Fitzdares is a members’ bookmaker founded in London by Balthazar Fabricius, built on racing, telephone and text betting, and a club-style service for regular punters. It even runs real clubs: a members’ room on Davies Street in Mayfair and a Cotswolds outpost at trainer Ben Pauling’s yard.
We like it for Best Odds Guaranteed on UK and Irish racing and for a human broker who will take your bet by phone or text. Here is our Fitzdares review, starting with what new customers get and the Promo Code question.
Fitzdares Promo Code: None needed
Welcome offer: None featured
No welcome offer is featured. Best Odds Guaranteed applies to UK and Irish racing on qualifying accounts from 9am on race day, maximum stake £1,000 per bet. Member promotions carry their own terms. T&Cs apply. 18+ | New customers only | GambleAware.org
Fitzdares welcome offer and sign up bonus
Fitzdares does not feature a sign-up bonus, and it does not pretend to be a bonus hunter’s bookmaker. The value for a new member sits in the everyday racing product, chiefly Best Odds Guaranteed, which applies on qualifying accounts to UK and Irish racing from 9am on race day, with a maximum stake of £1,000 per bet.
A worked example of Best Odds Guaranteed:
- You back a horse at 5/1 in the morning with a £20 win single.
- It drifts and wins at a starting price of 8/1.
- Fitzdares pays at the bigger price: £160 profit plus your £20 stake, £180 in total, instead of £120 at 5/1.
The catches: it is for qualifying accounts rather than everyone, and it only covers UK and Irish racing. Member promotions carry their own terms.
No welcome offer is featured. Best Odds Guaranteed applies to UK and Irish racing on qualifying accounts from 9am on race day, maximum stake £1,000 per bet. Member promotions carry their own terms. T&Cs apply. 18+ | New customers only | GambleAware.org
Fitzdares promo code
There is no Fitzdares Promo Code to enter, because there is no featured welcome offer to unlock. Codes on other websites may refer to old or different offers, so trust Fitzdares’ own promotions page.
| Offer detail | What you get |
|---|---|
| Promo Code | None needed |
| Welcome offer | None featured |
| Who qualifies | Best Odds Guaranteed: qualifying accounts |
| Minimum deposit | £10 |
| Maximum win / free bet value | Best Odds Guaranteed stake cap of £1,000 per bet |
| How to claim | Open an account; member promotions are listed on the promotions page |
Fitzdares: key facts
- Official website: fitzdares.com
- Owner: Fitzdares Limited (Companies House 05478072)
- Headquarters: 182-184 Campden Hill Road, London W8 7AS, United Kingdom
- Founded: 2005
- Licence: UK Gambling Commission, Fitzdares Limited, UKGC account 400 (fitzdares.com active)
- Support: Live chat: yes, 9am-9pm Mon-Sat, 10am-9pm Sun (later for major evening events); Email: bet@fitzdares.com (bets); members@fitzdares.com (membership); club@fitzdares.com (Fitzdares Club); Phone: 020 7851 5407 (bets); text 07492 882213
- Ratings: App Store 3.6 (86 ratings, UK App Store); Trustpilot 2.9 (364 reviews)
- Price from: £10 minimum deposit
- Payment methods: Visa, Mastercard, Maestro, Visa Electron, Apple Pay (deposits only)
- Best features: Best Odds Guaranteed on UK and Irish racing for qualifying accounts; Phone, text and email betting through a broker; Member promotions including loyalty free bets and racing refunds
At a glance
- Licence: Fitzdares Limited, UKGC account 400 (fitzdares.com on the register)
- Minimum deposit: £10
- Payment methods: Visa, Mastercard, Maestro, Visa Electron, Apple Pay (deposits). No e-wallets
- Withdrawal time: back to your debit card; independent testers report 24 hours to five working days
- App ratings: iOS 3.6/5 (86 ratings, UK App Store). Trustpilot 2.9/5 (364 reviews)
- Support: phone 020 7851 5407, text 07492 882213, email bet@fitzdares.com and live chat; 9am to 9pm Monday to Saturday, 10am to 9pm Sunday, later for big evening events
Our verdict
Punters chasing a big sign-up deal will find more at Betfred or bet365. Fitzdares offers Best Odds Guaranteed, real people taking bets by phone and text, and a strong calendar of racing refunds. Join for the service rather than a bonus.
Pros
- Best Odds Guaranteed on UK and Irish racing from 9am, up to £1,000 a bet
- Bets taken by phone, text, email and live chat through a human broker
- Second to a 20/1+ winner refunds as a free bet on selected meetings
- No card fees, and a £10 minimum deposit and withdrawal
Cons
- No featured welcome offer
- No e-wallets; Apple Pay is deposit only
- Support runs 9am to 9pm, not round the clock
- Trustpilot 2.9/5, with 53% one-star reviews citing withdrawals and restrictions
- Best Odds Guaranteed depends on account status, and some customers say it was removed
Racing, markets and the Fitzdares betting service
Horse racing. Full UK and Irish coverage, selected international meetings and live streaming.
Other sports. Football, tennis, golf and cricket are well served, with dozens of further sports, virtuals and fantasy games such as Survivor and Big5. Football bet builders are available, and cash out works in-play on supported markets.
Phone, text and email betting. The signature feature: a broker prices up bets by phone, text or email, handy for anything off the main menu.
Membership and clubs. The Fitzdares Club has its own team at club@fitzdares.com. The Mayfair club sits above the area’s oldest pub, and bets at both clubs go through the app rather than cash.
Existing-customer promotions and the members’ club
Member offers have included a weekly loyalty free bet for regular stakers, second to a 20/1+ winner refunds as a free bet on selected UK and Irish meetings, daily odds boosts and bonus payouts on winning Lucky 15, 31 and 63 bets. The line-up changes through the year.
Fitzdares payment methods and withdrawal times
| Method | Deposit | Withdrawal | Typical withdrawal time |
|---|---|---|---|
| Visa debit | Yes | Yes | Varies |
| Mastercard debit | Yes | Yes | Varies |
| Maestro / Visa Electron | Yes | Yes | Varies |
| Apple Pay | Yes | No | Withdraw to a debit card instead |
The minimum deposit and withdrawal are both £10, with no card fees. E-wallets, credit cards and cryptocurrency are not accepted. Allow extra time on your first withdrawal.
Fitzdares app and customer service
The Fitzdares: Premium Betting app, published by Fitzdares Ltd, holds 3.6 out of 5 from 86 ratings on the UK App Store.
Customer service hours are as listed above. Call 020 7851 5407 or text 07492 882213 to bet, email bet@fitzdares.com, or use members@fitzdares.com for membership queries. The registered office is 182-184 Campden Hill Road, London W8 7AS.
What players say
Fitzdares has a TrustScore of 2.9 out of 5 from 364 Trustpilot reviews, split between 36% five-star and 53% one-star, and 3.6 from 86 ratings on the App Store.
“Fitzdares excel in every respect. Personal service, prompt withdrawals and ability to lay decent bets,” wrote Mr Prout on Trustpilot in August 2026.
“I used to have the Best Odds Guaranteed promotion on my Fitzdares.com account…” wrote Peter on Trustpilot in July 2026.
“Decent app, BOG on racing which is good… Only problem I have which isn’t the apps fault is how long it takes to withdraw,” wrote Moranio6 on the App Store in September 2020.
“Took me ages to register due to incorrect links and emails…” wrote Burgundyian on the App Store in March 2024.
Praise centres on personal service and telephone betting. Complaints focus on slow withdrawals, identity checks, restrictions after wins and perks withdrawn, some relating to the casino. Fitzdares had not replied to negative Trustpilot reviews when we checked.
Is Fitzdares legit? Licence, safety and safer gambling tools
Fitzdares received its licence in December 2005 and began trading in March 2006, backed by Zac and Ben Goldsmith. It later bought telephone bookmaker Sunderlands, whose own history runs back through T Guntrip to 1882. It is run by Fitzdares Limited, UK Gambling Commission account 400, with fitzdares.com listed as its active domain. The account holds remote licences for general betting, pool betting and casino, plus a non-remote betting licence, all active. The company is registered at Companies House under number 05478072.
As a UKGC licensee, Fitzdares must provide:
- Deposit limits set daily, weekly or monthly
- Time-outs and reality checks
- Self-exclusion, plus GAMSTOP, which blocks you from every UK-licensed gambling site at once
- Affordability checks on higher spending
Free confidential help is available from GambleAware.org and the National Gambling Helpline on 0808 8020 133, open 24 hours a day.
Fitzdares vs Betfred vs Ladbrokes
| Fitzdares | Betfred | Ladbrokes | |
|---|---|---|---|
| Welcome offer | None featured | Bet £10 Get £50 | Bet £5 Get £30 |
| Wagering | Not applicable | None stated | None stated |
| Min deposit / stake | £10 deposit | £10 bet at 2.0, debit card only | £5 bet at 1/2 |
| Promo Code | Not applicable | None needed | None needed |
When DailyStoke set the three side by side, the split was simple. For sign-up value, Betfred and Ladbrokes both pay free bets from small stakes. Fitzdares suits racing punters who want Best Odds Guaranteed and a human on the end of the phone.
Fitzdares FAQs
Can I bet with Fitzdares by phone or text?
Yes. Members can place bets through a broker by phone, text, email or live chat.
Is Fitzdares legit?
Yes. Fitzdares Limited holds UK Gambling Commission account 400 and has been taking bets since the mid-2000s.
Who owns Fitzdares?
Fitzdares Limited, a London company founded by Balthazar Fabricius.
No welcome offer is featured. Best Odds Guaranteed applies to UK and Irish racing on qualifying accounts from 9am on race day, maximum stake £1,000 per bet. Member promotions carry their own terms. T&Cs apply. 18+ | New customers only | GambleAware.org
More on DailyStoke
UK betting sites, ranked · 247bet review · Smarkets review · The best betting apps
